CVE-2026-20230 Cisco Unified Communications Manager Server-Side Request Forgery (SSRF) Vulnerability
Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) contain a server-side request forgery (SSRF) Vulnerability that could allow an unauthenticated, remote attacker to write files to the underlying operating system that could be used later to elevate to root.
From the CISA KEV catalogue version 2026.11.06, with Cybergen analysis. Updated 6 Nov 2026.
Should You Worry?
- CISA confirmed exploitation in the wild and added it to the Known Exploited Vulnerabilities catalogue on 25 Jun 2026.
- Rated High severity (CVSS 8.6, scored by Vendor).
- It has been in the catalogue for 134 days. Systems still unpatched now have almost certainly been scanned for it.
What It Is
A vulnerability in Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an unauthenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to write files to the underlying operating system that could be used later to elevate to root. Note: Cisco has assigned this security advisory a Security Impact Rating (SIR) of Critical rather than High as the score indicates. The reason is that exploitation of this vulnerability could result in an attacker elevating privileges to root. Note: To exploit this vulnerability, the WebDialer service must be enabled. WebDialer is disabled by default.
Affected Versions
| Product | Versions |
|---|---|
| Cisco Cisco Unified Communications Manager | 14 14SU1 14SU2 14SU3 15 15SU1 |
From the public CVE record, as supplied by the vendor. Always confirm against the vendor advisory.
What To Do Now
- 1
Find it
Search your asset inventory and external attack surface for Cisco Unified Communications Manager. Include cloud images, appliances and anything a supplier runs for you.
Attack Surface Management - 2
Fix it
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Vulnerability Management - 3
Hunt for compromise
If an affected system was reachable before you patched, assume it may have been hit. Check logs, new accounts, web shells and outbound connections from the date of exposure.
Incident Response - 4
Prove it is fixed
Rescan or test the system after patching. Upgrades that fail silently and forgotten secondary instances are common.
Penetration Testing
The Compliance Clock
General guidance, not legal advice. Your obligations depend on your sector, scope and jurisdiction.
Not Sure If You Are Exposed?
Our attack surface and vulnerability teams can check your internet-facing estate for CVE-2026-20230 and every other exploited flaw on the list.