Build confidence in everyday security decisions.
Help your people recognise suspicious activity, protect information and report concerns early. Cybergen combines relevant education with carefully designed exercises that reinforce secure working habits.
Illustrative example only
Phishing is still the front door
of UK businesses reported a cyber security breach or attack in the last 12 months.
of those businesses said phishing was involved, by far the most common type.
of breaches analysed globally involved ransomware, often starting with a deceived user or stolen credentials.
Sources: UK Cyber Security Breaches Survey 2025 (DSIT and Home Office); Verizon 2025 Data Breach Investigations Report.
Learning that reflects real working life
People make security decisions throughout the working day. They approve payments, share documents, handle customer information and respond to messages that may appear to come from trusted colleagues.
An effective awareness programme makes these decisions easier. We build learning around your organisation’s real workflows and the risks people face in their roles. Where simulations are appropriate, we use them to understand and improve the whole reporting process, supported by constructive feedback and clear guidance.
Could your team spot all five?
A fictional payment fraud email. Click the markers to find the red flags.
Hello,
Please note our banking details have changed. Use the new account below for all payments from today.
Sort code 40-12-76 · Account 81927364
invoice_0412.html
Kind regards,
Accounts Payable
Learning shaped for every role
Staff awareness training
Cover phishing, password and account security, safe information sharing, remote working and incident reporting. Keep guidance relevant to the tools and situations staff encounter.
Phishing simulations
Design agreed email simulations around realistic business scenarios. Define audiences, boundaries and follow-up activity with the relevant internal stakeholders before campaigns begin.
Executive and board education
Help leaders recognise targeted impersonation, payment fraud and sensitive information requests. Connect personal working habits with business decisions, crisis readiness and organisational accountability.
Technical team education
Provide role-specific sessions for IT and engineering teams on secure administration, secrets handling, access management and escalation. Relate learning to the systems those teams operate.
Targeted role-based learning
Tailor scenarios for functions such as finance, HR, procurement and customer support. Address the different information, approval and verification responsibilities each role holds.
Culture and measurement
Encourage early reporting and practical questions. Review reporting rates, time to report, learning completion and qualitative feedback alongside any simulation engagement measures.
Measure what really reduces risk
Encourage early reporting and practical questions. Review reporting rates, time to report, learning completion and qualitative feedback alongside any simulation engagement measures.
- Reporting rates and time to report, not just clicks
- Learning completion by audience
- Qualitative feedback from staff
- Improvements to guidance, reporting and technical safeguards
A programme that keeps improving
Understand
Review roles, working patterns, existing training and reporting arrangements.
Prepare
Agree learning objectives, campaign boundaries and the support staff will receive.
Engage
Deliver accessible training and approved simulations with constructive feedback.
Improve
Use the results to refine guidance, reporting processes and technical safeguards.
What you receive
- A learning plan organised by audience, risk and business workflow.
- Training materials and guidance for agreed staff groups.
- Simulation plans and results where campaigns are included.
- A programme dashboard with improvement actions and recommendations for ongoing learning.
Are phishing simulations essential?
No. Simulations are one possible learning tool. We assess whether they will add value in your organisation and can focus on workshops, guided examples or reporting exercises instead.
Do you rank or shame individual staff?
The programme is designed to support learning and reporting. Reporting should focus on meaningful organisational improvements, with access to individual information agreed and limited appropriately.
Can training prevent every phishing incident?
No. Education needs support from email protection, secure authentication and effective response. People should be able to report a concern quickly, including when they have already clicked or shared information.
Make security part of how your people work.
Build a programme that gives staff practical guidance and leaders meaningful insight into where support is needed.
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