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Critical National Infrastructure

Resilience your customers and regulators can trust.

Banks, insurers, payment firms and fintechs face organised criminals and strict regulators at the same time. We help you prove your defences work under real attack conditions.

TOP THREATS: FINANCIAL SERVICES & INSURANCESector focus
Fraud and Account TakeoverCredential stuffing, social engineering and deepfake voice calls target customers and staff to move money.
Ransomware and ExtortionCriminal groups know that downtime in payments or claims has immediate customer impact.
Operational ResilienceFirms must keep important business services within impact tolerances during severe but plausible disruption.
Third-Party and Cloud ConcentrationCore banking platforms, cloud providers and fintech partners concentrate risk.
The threat picture

Why attackers target financial services & insurance

Financial organisations hold money, identities and market sensitive data, which makes them a constant target for fraud, ransomware and state backed espionage. At the same time, regulators now expect firms to show that important services can survive severe disruption.

Cybergen brings intelligence led testing, round the clock monitoring and practical compliance support together, so security work produces the evidence boards and regulators ask for.

01

Fraud and Account Takeover

Credential stuffing, social engineering and deepfake voice calls target customers and staff to move money. Fraud and cyber teams increasingly need to work from the same intelligence.

02

Ransomware and Extortion

Criminal groups know that downtime in payments or claims has immediate customer impact. Data theft for extortion now often accompanies encryption.

03

Operational Resilience

Firms must keep important business services within impact tolerances during severe but plausible disruption. That requires mapping dependencies and testing recovery, not just backing up data.

04

Third-Party and Cloud Concentration

Core banking platforms, cloud providers and fintech partners concentrate risk. Regulators expect firms to understand and manage these dependencies.

05

Threat-Led Testing Expectations

Supervisors increasingly expect intelligence led testing that mirrors real adversaries. Generic scans no longer satisfy boards or examiners.

Regulation and standards

The rules you work under

The obligations that shape security in financial services & insurance, and how we help you meet them with evidence rather than paperwork.

DORA

The EU Digital Operational Resilience Act applies to financial entities and requires ICT risk management, incident reporting, resilience testing and oversight of ICT third parties.

Official guidance

PRA and FCA Operational Resilience

UK firms must identify important business services, set impact tolerances and be able to remain within them during severe but plausible disruption.

Official guidance

PCI DSS

Organisations that store, process or transmit cardholder data must meet the PCI Data Security Standard across their payment environments.

Official guidance

NIS2 Directive

Banking and financial market infrastructure fall within NIS2, with DORA acting as the more specific rulebook for most financial entities in the EU.

Official guidance
Illustrative scenario

A Convincing Call to the Payments Team

How a typical attack on financial services & insurance unfolds, step by step. Press play to watch it run.

  1. 1Reconnaissance

    Attackers study public filings and social media to identify finance staff and senior executives.

  2. 2Deepfake Pretext

    A cloned executive voice calls the payments team to approve an urgent and confidential transfer.

  3. 3Account Compromise

    A follow-up phishing link captures credentials for a treasury platform that lacks phishing resistant MFA.

  4. 4Cash Out

    Funds are split across mule accounts within minutes of the transfer being released.

Where Cybergen breaks the chain

Threat intelligence flags the campaign, phishing simulations and clear verification procedures stop the call working, and penetration testing ensures critical platforms enforce strong authentication.

Illustrative example, not a real incident.

Financial services & insurance FAQ

Your questions, answered

Can't see your question? Ask our team.

Does DORA apply to us?

DORA applies to most financial entities operating in the EU, including banks, insurers, investment firms and payment institutions, and to critical ICT providers that serve them. We can help you confirm your scope.

How does threat-led penetration testing differ from a normal test?

It starts from intelligence about the adversaries likely to target you and recreates their techniques, so results show how you would fare against a realistic attack.

Can you help with operational resilience self assessments?

Yes. We help map important business services to the systems and suppliers behind them, and design scenario tests that show whether you can stay within impact tolerances.

Do you work with fintechs and smaller firms?

Yes. We scale our approach to your size and regulatory status, from start up payment firms to established institutions.

Get in touch

Talk to us about financial services & insurance

Tell us about your organisation, the regulations you work under and what is worrying you most.

  1. Tell us about your organisationYour sector, priorities and any deadlines you are working to.
  2. We map the risks that matterThreats, obligations and operational constraints for your sector.
  3. We recommend a practical planThe right mix of testing, intelligence and protection.
Prefer to talk? Call +44 (0) 1865 950 828 Or email [email protected]

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