Fully managed detection and response. We find it, stop it and fix it.
Cybergen's 24x7x365 managed detection and response combines AI-accelerated triage with expert analysts across your endpoints, identities, cloud, email and network. We don't just alert you. We contain threats and see them through to remediation.
Illustrative example only, not live data
Fast attackers need a faster response
of breaches analysed involved ransomware, up from the previous year.
of breaches began with credential abuse, the most common way in.
of UK businesses reported a cyber security breach or attack in the last 12 months.
Sources: Verizon 2025 Data Breach Investigations Report; UK Cyber Security Breaches Survey 2025 (DSIT and Home Office).
End to end. Not just alerts.
Most services stop at telling you something is wrong. Cybergen MDR takes an incident from first signal to fully resolved.
You decide how hands-on we should be
Response authority is agreed during onboarding and can change as trust grows.
For organisations that want to act themselves.
- 1We detect and investigate 24x7x365
- 2You receive a clear summary and recommended actions
- 3Your team carries out containment
- 4We support you through remediation
For organisations that want a say before action is taken.
- 1We detect and investigate 24x7x365
- 2We call your named contact with a recommended action
- 3On approval, we contain immediately
- 4We lead remediation and reporting
For the fastest containment, especially out of hours.
- 1We detect and investigate 24x7x365
- 2We contain straight away within pre-agreed authority
- 3You are informed with what we did and why
- 4We lead remediation and reporting
Machine speed. Human judgement.
- Machine speed. AI-assisted analysis enriches and groups related alerts in seconds, so nothing waits in a queue.
- Human judgement. Experienced analysts confirm what is real, understand the business impact and decide the right response.
- Intelligence-led. Cybergen threat intelligence adds context on the attackers targeting your sector.
One service across your whole attack surface
Endpoints and servers
WE WATCH FORRansomware behaviour, malicious scripts, credential theft tools, persistence.
Identity
WE WATCH FORImpossible travel, MFA fatigue, risky sign-ins, privilege escalation.
Cloud platforms
WE WATCH FORSuspicious configuration changes, exposed resources, unusual API activity.
Email and collaboration
WE WATCH FORBusiness email compromise, malicious inbox rules, phishing that got through.
Network
WE WATCH FORCommand and control traffic, lateral movement, data leaving the network.
SaaS applications
WE WATCH FORMass downloads, risky OAuth consents, unusual admin actions.
We look for attackers before they announce themselves
Threat hunting led by Cybergen's intelligence team, informed by what we see across sectors.
Attackers targeting your sector are abusing remote management tools.
Analysts search your telemetry for the techniques involved, including quiet ones that never raised an alert.
Threats found are contained. New detections are added so the technique is caught automatically next time.
Illustrative example of a threat hunt
Protected quickly, tuned properly
Scope
Agree your estate, priorities, contacts and response authority.
Deploy and connect
Deploy or connect sensors and integrate identity, cloud and email sources.
Tune and baseline
Learn what normal looks like and remove noise before go-live.
Live 24x7x365
Full monitoring, response, hunting and reporting.
Find the right level of cover
| 24x7x365 EDR | SIEM and log management | Cybergen 24x7x365 MDR | |
|---|---|---|---|
| Endpoint detection and response | ✓ | Partial | ✓ |
| Identity, cloud, email and network | – | ✓ | ✓ |
| Analysts monitoring 24x7x365 | ✓ | Optional | ✓ |
| Containment and remediation | ✓ | – | ✓ |
| Proactive threat hunting | Partial | Partial | ✓ |
| Long-term log retention for compliance | – | ✓ | With SIEM |
What is managed detection and response?
MDR is a fully managed service that monitors your environment 24x7x365, investigates suspicious activity, contains confirmed threats and guides remediation. It combines technology with the people needed to act on it.
What does Cybergen MDR cover?
Endpoints and servers, identities, cloud platforms, email and collaboration, network and SaaS applications. We agree the exact scope with you based on your environment and priorities.
Will you take action without asking us?
Only if you want us to. You choose a response option: notify and advise, contain with approval, or full active response within pre-agreed authority. Most organisations choose active response for out-of-hours incidents.
How is MDR different from 24x7x365 EDR?
24x7x365 EDR focuses on endpoints. MDR covers your wider attack surface, adds proactive threat hunting and correlates activity across sources to catch attacks that never touch an endpoint.
Can we use the security tools we already own?
Often, yes. We assess your existing tools and use what works, recommending changes only where they improve protection or reduce cost.
How quickly can we be protected?
Onboarding moves in stages, with protection starting as soon as sensors are connected. Tuning continues until the service is fully live, so you are not flooded with noise.
Stop threats around the clock.
Tell us about your environment and current tools. We will design an MDR service that fits, with response options you are comfortable with.
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