Client Confidentiality
Privileged documents, deal data and personal details are exactly what extortion groups want to steal. A breach can breach professional duties as well as data protection law.
Law firms, accountants and consultancies hold some of the most sensitive information any organisation will ever share. Attackers know that one compromised inbox can be worth more than a whole network.
Professional services firms sit at the centre of mergers, property completions, disputes and family matters. That makes client files valuable to extortion groups, and it makes the moment money moves a target for fraudsters who only need one convincing email.
We help firms protect client confidentiality, cut the risk of social engineering and give clients, insurers and schemes such as Cyber Essentials the evidence they now expect, without slowing fee earners down.
Privileged documents, deal data and personal details are exactly what extortion groups want to steal. A breach can breach professional duties as well as data protection law.
Some groups now skip encryption entirely and simply steal files, then threaten to publish them or contact clients directly. Law firms have been singled out because reputational pressure makes them more likely to pay.
Criminals watch a compromised mailbox, wait for a completion or settlement, then send altered bank details at the perfect moment. The email looks genuine because it often comes from a real account.
Legal aid contracts, public sector work and many panels now require Cyber Essentials as a minimum. Missing a renewal can mean losing the right to bid.
Corporate clients increasingly send detailed security questionnaires before instructing a firm. Answering them well needs real evidence, not policy documents alone.
The obligations that shape security in legal & professional services, and how we help you meet them with evidence rather than paperwork.
Requires firms to have effective systems and controls, to identify and manage material risks to the business and to keep client affairs confidential. A serious cyber incident tests all three.
Official guidanceProviders holding legal aid contracts must meet the Agency's data security requirements, which include Cyber Essentials certification for contracts starting on or after 1 October 2025.
Official guidanceFirms must protect personal data with appropriate security and report qualifying personal data breaches to the ICO within 72 hours of becoming aware of them.
Official guidanceNot a legal requirement, but the information security standard many corporate and financial clients ask their advisers to hold or align with.
Official guidanceHow a typical attack on legal & professional services unfolds, step by step. Press play to watch it run.
A conveyancing assistant enters their password on a fake document sharing page. Multi-factor authentication is not enforced on that account.
The attacker quietly sets a mail rule and reads correspondence about an upcoming property completion for several weeks.
On completion morning, an email from the real mailbox tells the client the firm's bank details have changed.
Email security flags the new forwarding rule and the risky sign-in, our analysts lock the account, and the firm's call-back procedure catches the changed details before any money moves.
Phishing simulations, email security, round-the-clock monitoring and a tested payment verification process each break the chain on their own. Together they make this kind of fraud very hard to pull off.
Illustrative example, not a real incident.

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Cyber Essentials for legal aid providers becomes mandatory in December 2025. Learn the five controls, how certification works and how to meet the deadline.
Read article · 10 minFirms hold confidential client information and regularly move large sums of money. Both can be monetised quickly, through extortion or by diverting a payment at the right moment.
Not for every firm, but legal aid providers must hold it under the Legal Aid Agency's data security requirements, and many public sector and panel contracts ask for it too.
Combine strong email security and multi-factor authentication with a firm rule that changed bank details are always confirmed by phone on a known number, and make sure clients know that rule.
Yes. We help firms build the policies, testing evidence and certifications that let them answer questionnaires accurately and quickly.
Tell us about your organisation, the regulations you work under and what is worrying you most.
A member of our team will be in touch to talk through your sector and requirements.