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ActiveGovernment Reporting

Play

A ransomware group active since 2022 and presumed by agencies to be closed, not an affiliate programme. The FBI knew of about 900 affected organisations by May 2025.

Threat actor profile. Last reviewed 3 November 2026.

Overview

Why It Matters

The FBI, CISA and Australia's ACSC say about 900 entities were affected as of May 2025.3 Play is presumed to be a closed group, and its leak site says this is to "guarantee the secrecy of deals".3

The pressure reaches ordinary staff. The advisory says victims get calls urging payment and threatening to publish data, including at help desk and customer service lines.3 Ransom notes carry no initial demand, so the first conversation is on the attacker's terms.3

Hash matching is a weak defence here, because the Windows binary is recompiled for each attack.3 Symantec also reports that attackers linked to Play used CVE-2025-29824 as a zero-day in an attempted attack on a US organisation, without deploying ransomware.2 The sources we opened do not establish a specific UK link beyond listing Europe as a region.4

Our View

Staff on front-line phone lines could be the first to hear of an attack. A short script for what to do if someone calls and threatens to release data costs little.

Attack Chain

How It Attacks

Based on the FBI, CISA and ACSC advisory as updated in June 2025.3

  1. 1

    Get In

    Uses valid accounts, likely bought, RDP and VPN, and flaws in FortiOS and Exchange. Brokers linked to Play exploited SimpleHelp in 2025.

  2. 2

    Discover

    Uses AdFind, BloodHound, Nltest and the custom Grixba tool to map the network and security software.

  3. 3

    Disable Defences

    Uses tools such as GMER, IObit, PowerTool and HRsword, and PowerShell to target Microsoft Defender.

  4. 4

    Take Credentials and Move

    Uses Mimikatz, Cobalt Strike, SystemBC, PsExec and Plink.

  5. 5

    Steal the Data

    Splits and compresses data with WinRAR, then moves it with WinSCP to attacker accounts.

  6. 6

    Encrypt

    Uses intermittent encryption. An ESXi variant powers off VMs and encrypts VM files.

  7. 7

    Pressure

    Requires victims to make contact by email, threatens a leak site and phones the organisation.

MITRE ATT&CK

Key Techniques

Selected from the group's ATT&CK v20 entry8 and the Playcrypt software entry.1

IDTechniqueTacticWhat It Looks Like
T1078Valid AccountsInitial AccessValid VPN accounts.
T1133External Remote ServicesInitial AccessRDP and VPN.
T1190Exploit Public-Facing ApplicationInitial AccessFlaws in FortiOS and Exchange.
T1003.001LSASS MemoryCredential AccessMimikatz and Task Manager.
T1685Disable or Modify ToolsDefense ImpairmentGMER, IOBit and PowerTool.
T1021.002SMB/Windows Admin SharesLateral MovementCobalt Strike over SMB.
T1560.001Archive via UtilityCollectionWinRAR.
T1048Exfiltration Over Alternative ProtocolExfiltrationWinSCP to actor-controlled accounts.
T1490Inhibit System RecoveryImpactDeletes shadow copies.
T1486Data Encrypted for ImpactImpactAES-RSA hybrid encryption.
Tooling

Tools Observed

Custom

Grixba

Discovery

AdFindBloodHoundNltestProcess Hacker

Defence Evasion

GMERHRswordIObitPowerTool

Credentials and Movement

Cobalt StrikeMimikatzPlinkPsExecSystemBCWinPEAS

Data Theft

WinRARWinSCP

From the joint advisory, which notes that these legitimate tools should not be treated as malicious without supporting evidence.4,3

Vulnerabilities

From the joint advisory3 and Symantec.2

CVE-2024-57727SimpleHelp RMM. Initial access brokers linked to Play exploited it.3 In the CISA KEV catalogue since 13 February 2025, with known ransomware use.9
CVE-2018-13379Fortinet FortiOS.3 In the CISA KEV catalogue since 3 November 2021, with known ransomware use.9
CVE-2020-12812Fortinet FortiOS.3 In the CISA KEV catalogue since 3 November 2021, with known ransomware use.9
CVE-2022-41040Microsoft Exchange (ProxyNotShell).3 In the CISA KEV catalogue since 30 September 2022, with known ransomware use.9
CVE-2022-41082Microsoft Exchange (ProxyNotShell).3 In the CISA KEV catalogue since 30 September 2022, with known ransomware use.9
CVE-2025-29824Windows CLFS driver. Symantec says Play-linked attackers used it as a zero-day. Microsoft linked other use of the flaw to Storm-2460.2 In the CISA KEV catalogue since 8 April 2025, with known ransomware use.9

If you cannot patch Exchange, the advisory says to disable Outlook Web Access.4

History

Key Events

  1. Campaign begins.4

  2. Joint advisory first published.3

  3. SimpleHelp flaw disclosed, then exploited by brokers linked to Play.3

  4. Symantec reports zero-day use of CVE-2025-29824 by Play-linked attackers.2

  5. Advisory updated: about 900 entities, phone pressure and an ESXi variant.3

  6. Arete says Play remained among the most active groups.5

  7. Check Point records a sharp drop from the first quarter, with most victims in the US.6

  8. BlackFog logs a further Play claim. The organisation confirmed an attack but not Play's involvement.7

Detection

Warning Signs

From the joint advisory.3 Filenames and hashes change, so look at behaviour.

  • Calls to help desk or customer service lines threatening to release company data
  • PowerShell commands aimed at Microsoft Defender
  • WinRAR splitting data followed by WinSCP transfers
  • Tools such as GMER, PowerTool or HRsword on servers
  • ESXi welcome messages changed to a ransom note
What To Do

Defences That Matter

Harden Remote Access

  • Require MFA for webmail, VPNs and critical accounts.3
  • Filter inbound traffic to remote services.3
  • Use strong passwords of 15 to 64 characters.3
Identity security and PAM

Patch What Is Named

  • Prioritise known exploited vulnerabilities on internet-facing systems.3
  • Review RMM tools, including SimpleHelp, and who runs them on your behalf.
Vulnerability management

Detect Behaviour, Not Hashes

  • Use EDR and network monitoring to spot lateral movement.3
  • Audit admin accounts and use just-in-time privileged access.3
24x7x365 MDR

Prepare Staff and Recovery

  • Tell front-line staff how to handle and escalate threatening calls.
  • Keep encrypted, immutable, offline backups, including for ESXi, and test restores.3
Tabletop and crisis simulations

Would Your Help Desk Know What to Do With a Threatening Call?

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